Satellite pickup & returns in Orleans, Kemptville and Arnprior.
Less time on the road. More flexibility for your celebration. We’re adapting to what our customers need, with convenient self-service locations that can help reduce travel and delivery costs.
Three local optionsOrleans · Kemptville · Arnprior
Plan 48 hours aheadShort-notice requests welcome
Your neighbourhood connection
Choose a location closer to you
These are self-service rental pickup and return points at storage facilities, not staffed showrooms. Your order must be booked and confirmed before you visit.
Self-service pickup & returns
Orleans
Access Storage Facility
A convenient option for customers in Ottawa’s east end.
Rising fuel prices and delivery costs can make planning an event more expensive. Our satellite locations give you another option: collect and return your rentals closer to where you live or celebrate, at a time that works with your day.
Customers have told us how much they value the flexibility. We’re continuing to improve the experience and plan to add more locations as customers express interest in other areas.
How it works
01 · Request
Choose your rentals and location
Select your preferred satellite pickup and drop-off location when sending your booking request. Please allow at least 48 hours for us to prepare and transport your items.
02 · Confirm
We arrange the details
Our team confirms availability, dates and space. Once your order is booked with us, we provide gate access, unit access and clear collection and return instructions.
03 · Collect
Pick up on your schedule
Visit between 6 a.m. and 11 p.m. on your arranged pickup date. You load the items yourself, so bring a suitable vehicle and enough help for safe lifting.
04 · Return
Unload and stack neatly
Return on your agreed date within the same access hours. Unload your items and stack them neatly where instructed. Space is limited and multiple orders share each facility, so keep access clear and other orders undisturbed.
Need it sooner?
Ask us. We’ll do our best.
Even if you need your rentals within 24 hours, send us your request. What we can arrange depends on our delivery routes, workload, item availability and space at the satellite.
If a satellite pickup isn’t possible, we may arrange pickup at 101 Schneider Road, Unit 1, Kanata with return to your chosen satellite. We’ll confirm the plan with you before you travel.
We plan to add more satellite locations as demand grows. Tell us your community and where a pickup point would save you time. Your feedback helps us decide which areas to explore next.